Terms and Conditions
Effective Date: July 2025
Company Name: Gutterguys
Website: www.gutterguys.ca
Service Area: Abbotsford, Mission, Aldergrove, and Langley, BC

By accessing this website and/or booking services with Gutterguys.ca, you agree to the following terms and conditions. Please read them carefully before using our site or services.

1. Services
Gutterguys provides residential and commercial gutter cleaning services. Additional services (e.g., downspout flushing, minor repairs, roof debris removal) may be offered depending on location and availability.

2. Booking and Appointments
Appointments can be scheduled through our website, phone, or email.

All bookings are subject to availability and weather conditions.

We reserve the right to reschedule or cancel appointments due to unsafe working conditions or other unforeseen circumstances.

3. Pricing and Payment
All prices are provided in CAD and are subject to change without notice.

Quotes are estimates based on information provided by the customer. Final pricing may vary depending on the scope of work upon inspection.

Payment is due upon completion of services unless otherwise agreed upon in writing.

Accepted payment methods: cash, credit card, e-transfer.

4. Access and Safety
Customers must ensure that access to gutters is clear (e.g., gates unlocked, pets secured).

We reserve the right to refuse service if access is obstructed or if conditions are deemed unsafe for our technicians.

5. Cancellations and Rescheduling
We require at least 24 hours’ notice for cancellations or rescheduling.

Failure to provide adequate notice may result in a cancellation fee.

6. Liability
Gutterguys takes all reasonable precautions to protect your property during service.

We are not liable for pre-existing damage to gutters, roofs, or related fixtures.

We are not responsible for any damages caused by improper installation or aging infrastructure.

7. Warranties and Guarantees
We strive for 100% customer satisfaction. If you are not satisfied, please contact us within 48 hours of service for a resolution.

Warranties or service guarantees (if any) will be clearly stated in the service agreement or invoice.

8. Privacy Policy
We respect your privacy. Any personal information collected through our website or during service will be used solely for the purpose of delivering our services.

We will never sell or share your information with third parties without your consent.

9. Intellectual Property
All content on this website, including text, logos, graphics, and images, is the property of Gutterguys.ca and may not be used or reproduced without permission.

10. Governing Law
These terms shall be governed by the laws of the Province of British Columbia. Any disputes arising from use of our services shall be resolved in the applicable courts of British Columbia.

Contact Us
For any questions regarding these Terms and Conditions, please contact:

Gutterguys.ca
Phone: 778-932-6800
Email: ballisticmike@gmail.com
Website: https://Gutterguys.ca

Privacy Policy
Effective Date: July 2025
Company Name: Gutterguys
Website: www.gutterguys.ca
Service Area: Abbotsford, Mission, Aldergrove, and Langley, BC

Gutterguys ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect
We may collect the following types of personal information:

Contact Details: Name, phone number, email address, and physical address.

Service Details: Property type, service requests, preferred dates.

Website Usage Data: IP address, browser type, pages visited, and time spent on our site (collected via cookies or analytics tools).

2. How We Use Your Information
We collect and use your information for the following purposes:

To schedule and provide gutter cleaning and related services.

To communicate with you regarding appointments, quotes, or follow-up services.

To respond to your inquiries or feedback.

To improve our website, services, and customer experience.

To send promotional emails (only if you opt in).

3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:

When required by law or regulatory authorities.

With service providers who help us operate our business (e.g., payment processors, website hosting) under confidentiality agreements.

With your explicit consent.

4. Data Security
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure, including:

Secured websites and SSL encryption.

Restricted access to customer data.

Regular updates to security protocols.

5. Cookies and Tracking
Our website may use cookies or third-party analytics (like Google Analytics) to understand user behavior and improve functionality. You can manage cookie preferences through your browser settings.

6. Your Rights
You have the right to:

Request access to the personal information we hold about you.

Request corrections or updates to your information.

Withdraw consent or request deletion of your data (where applicable).

To make such a request, please contact us using the information below.

7. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date listed at the top.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us:

Gutterguys.ca
Phone: 778-932-6800
Email: ballisticmike@gmail.com
Website: https://Gutterguys.ca